01. Introduction
Pressiqa operates as an international public relations agency headquartered in Austin, Texas, with offices in Calgary, London, and Dubai. We serve clients and website visitors across 45+ countries. Protecting the personal and business information you share with us is a responsibility we take seriously.
This Privacy Policy explains how we collect, use, store, share, and protect your information when you interact with pressiqa.com or engage us for PR and communications services. It has been drafted to align with the requirements of the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), and the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL).
By accessing our website or working with our team, you agree to the practices described in this policy. If you do not agree, please discontinue use of our website and services.
02. Information We Collect
We may collect personal information that you voluntarily provide when you:
- Fill out a contact or inquiry form on our website
- Request a consultation, proposal, or free quote
- Subscribe to our newsletter or marketing communications
- Purchase or engage our PR and communications services
- Communicate with our team by email, phone, or other channels
This information may include:
- Full name
- Company name and job title
- Email address
- Phone number
- Billing and payment information
- Social media profile links or handles
- Project details, campaign goals, and campaign briefs
- Immigration or visa-related documentation (where applicable and provided voluntarily)
We also collect non-personal data automatically when you visit our website. This may include:
- Browser type and device information
- IP address and approximate geographic location
- Pages visited and time spent on each page
- Referral sources and traffic origin data
- Website activity and interaction data
- Cookies, pixel tags, and analytics data
This data is used to analyze website performance, improve user experience, and optimize our digital presence. It is not used to personally identify you unless combined with personal information you have provided.
03. How We Use Your Information
3.1 Service Delivery
We use collected information to deliver and manage the PR and communications services you have engaged us for. Specifically, we use your information to:
- Provide, execute, and manage PR campaigns and media services
- Manage client projects, deliverables, and campaign timelines
- Process invoices, payments, and billing transactions
- Respond to inquiries, service requests, and support communications
- Share updates, progress reports, and service-related announcements
- Coordinate with media partners, journalists, and publishers on your behalf
3.2 Communication and Marketing
With your consent or as permitted by applicable law, we may use your contact information to:
- Send newsletters, service updates, and marketing communications
- Share company announcements, industry insights, and new service offerings
- Inform you about opportunities relevant to your industry or stated goals
- Follow up on inquiries or proposals submitted through our website
All marketing communications include a clear unsubscribe option. You may opt out at any time by clicking the unsubscribe link in any email or by contacting us directly at hey@pressiqa.com. We use email marketing platforms to manage these communications; data processed through these platforms is subject to their respective privacy policies, and we maintain data processing agreements with all providers where required by applicable law.
3.3 Website Improvement
Non-personal and aggregated data is used to improve the quality and performance of pressiqa.com. This includes:
- Analyzing website traffic patterns and user behavior
- Improving website functionality, speed, and reliability
- Enhancing the overall user experience and site navigation
- Maintaining website security and preventing unauthorized access or misuse
04. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies, including pixel tags and analytics scripts, to improve functionality and gather usage data. Cookies are small text files stored on your device that help us recognize returning visitors, remember preferences, and understand how our site is used.
We may use the following categories of cookies:
- Essential cookies: Required for the website to function correctly. These cannot be disabled without affecting core functionality.
- Analytics cookies: Used to collect aggregated data on how visitors interact with our website (e.g., Google Analytics).
- Marketing cookies: Used to track the effectiveness of our marketing campaigns and deliver relevant content.
You may disable or manage cookies through your browser settings at any time. Please note that disabling certain cookies may limit the functionality of some areas of our website. Where required by law (including under GDPR), we obtain your consent before placing non-essential cookies.
05. Sharing Your Information
Pressiqa does not sell, rent, or trade your personal information to third parties. Your information is shared only where necessary to deliver our services or comply with legal obligations. Specifically, information may be shared:
- With trusted service providers who assist in operating our business (e.g., email marketing platforms, payment processors, CRM tools, hosting providers) under strict confidentiality agreements
- With media outlets, journalists, publishers, and broadcast partners for the purpose of executing your PR campaign, with your knowledge and consent
- With professional advisors such as legal counsel or accountants, where required
- When legally required by a court order, regulatory authority, or applicable law in any jurisdiction we operate in
- To protect the rights, property, or safety of Pressiqa, our clients, or the public
All third-party service providers are vetted for data protection compliance. Where required by GDPR, PIPEDA, or other applicable laws, we maintain data processing agreements with these providers. Cross-border data transfers are conducted in accordance with applicable transfer mechanisms, including Standard Contractual Clauses where required under GDPR.
06. Data Security
We implement reasonable and appropriate administrative, technical, and organizational measures to protect your personal information from unauthorized access, disclosure, misuse, alteration, or loss. These measures include secure data storage, access controls, encrypted transmission protocols, and regular security reviews.
While we are committed to maintaining the security of your data, no online platform or transmission method can guarantee absolute security. You share information with us at your own discretion. If you become aware of any security concern related to your interaction with Pressiqa, please notify us immediately at hey@pressiqa.com.
07. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Retention periods are determined based on the following:
- Active client data is retained for the duration of the engagement and for a reasonable period thereafter to support billing, compliance, and service continuity
- Prospect and inquiry data is retained for a reasonable period following initial contact, after which it is securely deleted or anonymized
- Marketing and newsletter subscriber data is retained until you unsubscribe or request deletion
- Legal and financial records are retained for the minimum period required by applicable tax and regulatory law in each jurisdiction we operate in
- Data held solely for website analytics purposes is subject to the retention policies of the relevant analytics platform
When data is no longer required, it is securely deleted or anonymized in accordance with our internal data management procedures.
08. Third-Party Links
Our website may contain links to external websites, social media platforms, media publications, and third-party services. These links are provided for your reference and convenience. Pressiqa is not responsible for the privacy practices, content, security, or data handling policies of any external site or platform.
We encourage you to review the privacy policy of any third-party website before submitting personal information. The presence of a link on pressiqa.com does not constitute an endorsement of that site or its privacy practices.
09. Your Rights
Depending on your location and the applicable data protection laws, you may hold one or more of the following rights in relation to your personal information:
- Right to access: Request a copy of the personal information we hold about you
- Right to correction: Request that inaccurate or incomplete information be updated
- Right to deletion: Request that your personal information be deleted, subject to legal retention obligations
- Right to restrict processing: Request that we limit how we use your data in certain circumstances
- Right to data portability: Request your data in a structured, machine-readable format (where applicable under GDPR)
- Right to object: Object to processing based on legitimate interests or for direct marketing purposes
- Right to withdraw consent: Withdraw consent for any processing activity based on your prior consent, at any time
- California residents (CCPA): The right to know, delete, and opt out of the sale of personal information. Pressiqa does not sell personal information.
- Canadian residents (PIPEDA): The right to access and challenge the accuracy of your information held by us
To exercise any of these rights, please contact us at hey@pressiqa.com. We will respond within the timeframe required by applicable law (typically 30 days under GDPR and CCPA). We may need to verify your identity before processing certain requests.
10. Children’s Privacy
Pressiqa’s website and services are intended for business and professional use. They are not directed at, and we do not knowingly collect personal information from, individuals under the age of 13 (or under 16 where required by applicable law, including under GDPR).
If you believe we have inadvertently collected information from a minor, please contact us immediately at hey@pressiqa.com and we will take prompt steps to delete that information.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our operations, services, legal obligations, or regulatory requirements across the jurisdictions we serve. When we make material changes, we will update the “Last Updated” date at the top of this page.
We encourage you to review this policy regularly. Continued use of our website or services after an updated policy has been posted constitutes your acceptance of the revised terms. Where required by law, we will notify you of significant changes directly.
Pressiqa
Email: hey@pressiqa.com
Website: https://pressiqa.com/contact-us/
Austin, USA (HQ): 5900 Balcones Drive #16666, Austin, TX 78731
Calgary, Canada: 127 Masters Link SE, Calgary, AB T3M 1Y1
London, UK: 11 Broadway, London SW1H 0AZ
Dubai, UAE: 1407, 12th Floor, Building 14, Business Bay, Bay Square, Dubai
This policy should be reviewed by qualified legal counsel before publication. Privacy law requirements vary by jurisdiction and may change. Pressiqa recommends periodic legal review to ensure ongoing compliance.
